Privacy Policy

Who we are

Our website address is: https://www.reshapelandscaping.ae

This privacy policy explains how Reshape Landscaping and Design FZ.LLC collects, uses, and protects your personal data when you use this website.

Reshape Landscaping and Design FZ.LLC controls all personal data collected through this website.

If you have any questions about this privacy policy or how we use your data, contact us at:

info@reshapelandscaping.ae

Comments

When visitors leave comments on the site, we collect the data shown in the comments form. We also collect the visitor’s IP address. We collect the browser user agent string to detect spam in line with this privacy policy.

We may provide an anonymised string created from your email address, also called a hash, to the Gravatar service. We do this to check whether you use it. You can view the Gravatar service privacy policy here: Gravatar Service Policy.

After we approve your comment, your profile picture appears publicly alongside your comment.

Media

If you upload images to the website, avoid including embedded location data (EXIF GPS). Visitors can download images from the website and extract any location data the images contain as outlined in this privacy policy.

Cookies

If you leave a comment on our site, you may choose to save your name, email address, and website in cookies. We provide these cookies for your convenience. You do not need to enter your details again when you leave another comment. These cookies last for one year.

If you visit our login page, we set a temporary cookie to check whether your browser accepts cookies. This cookie contains no personal data. Your browser deletes it when you close it.

When you log in, we set several cookies to store your login information and screen display preferences. Login cookies last for two days. Screen options cookies last for one year. If you select “Remember Me”, your login remains active for two weeks. When you log out of your account, we remove the login cookies.

If you edit or publish an article, we save an additional cookie in your browser. This cookie contains no personal data and records the post ID of the article you edited. It expires after one day.

Embedded content from other websites

Articles on this site may include embedded content such as videos, images, or articles. Embedded content from other websites behaves in the same way as if the visitor visited the other website directly.

These websites may collect data about you. They may use cookies. They may embed additional third-party tracking. They may monitor your interaction with that embedded content. This includes tracking your interaction if you have an account and log in to that website.

Legal Basis for Processing Personal Data

We process your personal data to:

respond to your enquiries
provide quotations for landscaping or pool construction services
carry out contracted landscaping works
maintain communication regarding ongoing projects
improve our website performance and customer experience

We rely on your consent when you submit information through our contact forms or request a quotation in accordance with this privacy policy.

Marketing Communications

We may contact you using the information you provide to:

respond to service enquiries
provide quotations
discuss landscaping or pool construction services

We do not send marketing communications without your consent. You may request that we stop contacting you at any time.

Third-Party Services

We may share limited personal data with third-party service providers when we need to:

deliver contracted services
maintain our website
analyse website performance

These may include:

website hosting providers
cloud storage platforms
email communication platforms
analytics providers such as Google Analytics

These third parties process your personal data only on our instructions.

International Data Transfers

We may store or process your personal data outside of the United Arab Emirates through trusted third-party service providers. We ensure these providers implement appropriate safeguards when they process personal data.

How Long We Retain Your Data

We retain personal data only for as long as we need to:

respond to your enquiry
fulfil contractual obligations
comply with legal and regulatory requirements within the United Arab Emirates

We securely delete data when we no longer need it.

Who we share your data with?

If you leave a comment, we retain the comment and its metadata indefinitely. We do this so we can recognise and approve follow-up comments automatically. We avoid holding them in a moderation queue.

If you register on our website, we store the personal information you provide in your user profile. You can view your personal information at any time. You can edit it at any time. You can delete it at any time, except for your username. Website administrators can also view this information and edit it.

Website Analytics

We use website analytics tools such as Google Analytics to understand how visitors use our website.

These tools may collect anonymised usage data including:

IP address
browser type
pages visited
time spent on the website

This data helps us improve our website and service offering as described in this privacy policy.

What rights do you have over your data?

If you have an account on this site or have left comments, you can request an exported file of the personal data we hold about you. This includes any data you provided to us.

You can also:

request access to your personal data
request correction of inaccurate data
request deletion of your personal data
restrict or object to data processing
withdraw consent for data processing

We may still retain data we must keep for administrative, legal, or security purposes.

You can exercise any of these rights by contacting: